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Telephone Systems

Telbon Communications, Inc. offers a complete line of applications-oriented computer telephony systems, ranging from those satisfying basic voice communications needs of businesses with small numbers of telephones up to those capable of meeting complex voice and data communications demands of much larger businesses.

Call Center Solutions

Telbon provides comprehensive, cost-effective solutions to satisfy your immediate needs and to expand easily to accommodate future growth. Inter-Tel's Call Center Suite Management Systems quickly improves productivity. It is the modular solution for the evolution of Call Centers.

Voice Mail and Unified Messaging

A Call Center is not complete without a professional voice mail and unified messaging system to improve customer service, increase productivity, and lower costs. Enjoy the ease of having voice mail, e-mail, and fax notification delivered direct to your desktop.

Call Accounting and Call Reporting

Telbon Communications, Inc. provides the right tools for call accounting and call reporting in order to help you track and monitor your costs and activities.

Infrastructure

We are experts in wiring Infrastructures. Whether it be fiber optic, CAT3, CAT5, CAT6, coaxial, patch cables or others, we can handle it.

CTI (Computer Telephone Integration)

We offer a number of revolutionary Computer Telephony solutions that converge voice, data and video. With real-time intelligent connectivity you can process calls faster and more efficiently. Unified Messaging options allow for harmonious integration of your voice mail, e-mail and fax. And with Automated Voice Response, your customers can get the information they need whenever they want it. Telbon Communications can integrate your computer and telephone systems with CTI applications that greatly enhance your capabilities.

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