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Home > Products > Call
Center Solutions
Telbon Communications, Inc. offers a nice choice of call
center solutions. You can review a summary of some of our solutions below.
Call Center Suite--AutoReporter
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As a call center
manager, you need to stay connected with your call center even when you're
on the move or working from a remote location. Call Center Suite's
AutoReporter allows you to view vital call center activity information via
your Wireless Application Protocol (WAP)-enabled cellular phone, a Web
browser or handheld PDA. |
Unified Communicator TM
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Inter-Tel's Unified
Communicator provides you with full control of your Inter-Tel endpoint from
virtually anywhere through multiple user interfaces including: speech
recognition, touchtone, PC Web browser and Wireless Application Protocol (WAP)
devices, such as cellular phones and handheld computers (PDAs). Unified
Communicator provides you with a powerful set of tools designed to enhance
the control and flexibility of the desktop environment. You can control how
and where you can be reached by routing calls to your current location, or
by forwarding calls to a specified number so important matters are handled
anytime, anywhere. You can access your Personal Address Book and the System
Directory, control your availability and location, check availability of
fellow associates and initiate calls from a Web browser or WAP-enabled
device. If you're on the move and a Web browser is unavailable, you can
manage communications via speech recognition or a touchtone phone. |
Unified Messaging
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When you're away from the office,
Inter-Tel's Unified Messaging software streamlines all of your
messages—voice mail, e-mail and fax—into one universal inbox. Long distance
expenses are minimized, since with just one call, you can have access to all
your messages regardless of the format. |
For more in-depth information regarding
Inter-Tel's Call Center Solutions, please visit the
Inter-Tel website.
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