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Home > Products > Telephone
> IDS
 Your company’s telephone system is the cornerstone of your business
communications. Through Executone’s integration of advanced hardware and
software technologies, you can create an infinitely more powerful telephone
system, one that will connect your entire organization to new worlds of
productivity and profitability.
The Integrated Digital System (IDS) from Executone, a total
computer telephony and communications management platform, provides full call handling functions, including:
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automatic dialing, |
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call forwarding, |
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ACD packages, |
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system utilization reports and |
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internal diagnostic routines. |
Going beyond the basics, the IDS also offers the
features and benefits available on only the most advanced digital systems,
including:
The power of computer telephony on
the IDS platform
The IDS platform incorporates the most advanced elements of computer telephony
integration to enable you to communicate productively with less effort, in
full compliance with the latest industry standards ---TAPI,
TSAPI and CSTA.
The IDS also offers fast access to the rich sources of information available
across LANs and WANs.
Exceptional flexibility
As a technology platform, the IDS allows you to take advantage of performance
upgrades and new technologies as they evolve. In addition, its architecture
gives customers exceptional configuration flexibility. The IDS grows to a
maximum capacity of 648 ports that can handle simultaneous voice and data.
Multi-system networking is also an option available to support the needs of
larger organizations. The IDS is an investment in the future of your business
and in the future of CTI telecommunications technology.
Put the power of the IDS to work for you
The IDS platform provides the foundation for a comprehensive line of
integrated Computer Telephony
Integration (CTI) applications to help your business solve its biggest
challenges and capture its greatest opportunities --- now and for years to
come.
 Handle incoming call volume
with greater efficiency via Automatic Call
Distribution. Calls
will be balanced evenly across the street or across the country.
Increase your call coverage flexibility with the built-in Auto
Attendant --- answer all calls or take the overflow from the
attendant.
Score new gains in efficiency by using Call Reporting to
monitor call and line activity.
The Integrated Operator Terminal also empowers your people with
enhanced call processing capabilities.
Recover more of your expenses by tracking and billing telephone costs
with Call Accounting.
Automatically send calls via the most cost-effective routes and
carriers using Least-Cost Routing.
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 Extend your system’s
benefits and improve accessibility with Wireless Communications.
Streamline the communications process with Unified Messaging.
Consolidate office e-mail, fax and voice mail into an easy-to-manage
system.
Use Voice Messaging to capture customer calls reliably,
saving time and providing customers with around-the-clock product and
services information.
 Speed
communications with effortless call processing. Simply speak the name
of the person you want to reach, and Voice Recognition
processes the call.
 Access
a new world of information. Extend your communications beyond the
telephone through links to local and wide area networks, the Internet
and company intranets.
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